PRIVACY POLICY
Effective Date: 1 January 2026
KLPro Chauffeur respects your privacy and is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
Information We Collect :
We may collect:
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Full Name
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Contact Number
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Email Address
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Pick-up & Drop-off Locations
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Flight Information
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Company Name
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Billing Information
How We Use Your Information :
Your information may be used to:
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Process bookings
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Arrange transportation services
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Contact customers regarding bookings
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Issue invoices and receipts
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Improve our services
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Comply with legal requirements
Data Protection :
We take reasonable security measures to protect your personal information against unauthorized access, disclosure, or misuse.
Disclosure of Information :
We do not sell, rent, or trade your personal information.
Information may only be shared with:
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Assigned drivers
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Service partners
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Government authorities when legally required
Cookies :
Our website may use cookies to improve user experience and website performance.
Contact :
For privacy-related enquiries:
KLProChauffeur
Email: sales@klprochauffeur.com.my
Phone: +6010-2323583
CANCELLATION AND
REFUND POLICY
Standard Transfers :
Cancellation More Than 48 Hours Before Service
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Full refund
Cancellation Between 24–48 Hours
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50% cancellation fee applies
Cancellation Less Than 24 Hours
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No refund
Airport Transfers :
Cancellation More Than 48 Hours Before Pickup
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Full refund
Cancellation Between 24–48 Hours
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50% cancellation fee applies
Cancellation Less Than 24 Hours
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No refund
Special Events & VIP Services :
The following bookings may require a non-refundable deposit:
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Wedding Transportation
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Corporate Events
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Roadshows
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Conferences/Meetings
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VIP Transportation
Any approved refund shall be processed within 7–14 business days.
WEBSITE DISCLAIMER
General Information
The information provided on this website is for general informational purposes only.
While KLPro Chauffeur strives to ensure all information is accurate and up to date, we make no guarantees regarding completeness, accuracy, or reliability.
Service Availability
Vehicle models shown on the website are subject to availability.
KLPro Chauffeur reserves the right to provide a similar or upgraded vehicle when necessary.
Travel Times
Estimated travel times are based on normal traffic conditions and may vary due to:
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Traffic congestion
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Road closures
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Weather conditions
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Government restrictions
KLPro Chauffeur shall not be liable for delays caused by factors beyond our reasonable control.
COOKIE POLICY
This website uses cookies to :
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Improve website performance
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Analyze visitor traffic
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Enhance user experience
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Support marketing and advertising efforts
Users may disable cookies through their browser settings; however, certain website features may not function properly.